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KETTLER

Community Manager

Patuxent River, Maryland•Full-time
$80,000+ annually
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About the Job
The Community Manager, under the direction of the Regional Manager, is responsible for providing excellent customer service and coordinating all aspects of apartment community operations.
 
Compensation: $80,0000/year
Bonus Eligible:  Yes
We offer a robust Benefits Package including, but not limited to:
  • Paid Time Off.
  • Health, Dental, Vision insurance; Life Insurance; Prescription coverage.
  • Tax-Advantaged Spending Accounts (HSA or FSA).
  • 401(k) retirement plan with company match.

Responsibilities:
  • Managing the administration of property operations and leasing office.
  • Monitoring the financial operations and achieving the budgeted NOI.
  • Providing a quality living environment for residents and positive work environment for team members.
  • Hiring and supervising all on-site staff, including maintenance staff.
  • Ensuring that all apartments and property grounds are maintained at company standards.
  • Ensuring that rent is collected in a timely manner and following appropriate procedures when residents are delinquent.
  • Contribute to achievement of team goals, leasing benchmarks, and resident retention.
  • Support outreach initiatives that effectively market/promote the property.
  • Understand the current sub-market and mentor others to ensure their comprehension.
  • Lead by example to help maintain a high-performing, customer-focused team.
  • Contribute to resident satisfaction and the achievement of property goals.
  • Other duties as assigned.

Qualifications:
  • 4+ years’ experience in the property management field.
  • 2+ years’ supervisory experience.
  • High School Diploma, Bachelor’s Degree preferred.
  • Computer Proficiency and knowledge of Microsoft Office Suite.
  • Demonstrated Leadership ability and proven track record of success with the leasing process.
  • Must be able to work on the weekends.
  • Experience with property management software.
  • Must be able to walk apartments and grounds, including steps and climbing stairs.
  • Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner.
  • Strong financial analysis, budgeting, and P&L management skills.
  • Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management.
  • Experience with unit and common area renovations.
  • DC Property Manager Licence must be obtained with 90 days of hire.
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